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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Just Me

September 11, 2025

1  out of  5
rating by Just Me
"It’s amazing that he can call from different numbers & state different titles & completely lies. Then never answer the phone again. The professionalism, integrity, & honesty is not vauled with State Farm anymore what so ever. It’s a mix of clowns performing at the circus. This is why we are no longer with State Farm at all after 20+ years. That don’t feel they need to even repeat the customers enough to be transparent less on answer call or do what they say they will do. You’d think they would at least treat paying ppl like humans & w some decency. Evidently it’s no longer not important to State Farm to keep policy holders insured with the company. You’d think State Farm would realize that policy holders is who keeps the lights on & keeps State Farms doors open so they can stay in business. NOTE: Also filed claims with the BBB & with the insurance licensing board (noted for all “agents” who contributed to & lied & lied while on speaker & recorded & then went on to falsified documents, & signed forge names to forms, & noted contacts that never actually happened. **** FYI — All licensed professionals have a board that regulates the license they hold & their ethics of each person google will provide anyone we the information needed to file companies w the licenses board also.. —-****. RUN—- Might as well burn your money cause they will go to all means necessary to deny claims."
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Linda Caudill

May 9, 2023

5  out of  5
rating by Linda Caudill
"I have been insured through Mark Smith for Several years. No problems whatsoever! Quick response when I was hit by another vehicle. They helped in every way possible. They are great people!"
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Willie Carver

October 24, 2022

1  out of  5
rating by Willie Carver
"Super rude. Rushed me off the phone. Evidently, they can't give you information unless you use a very specific agent."
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Reaper Fields

March 24, 2021

4  out of  5
rating by Reaper Fields
"Great customer service. Reasonable rates"
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Sarah Ritchie

January 14, 2021

5  out of  5
rating by Sarah Ritchie
"They were very nice and helpful!"
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Lawrence Mahon

February 10, 2020

5  out of  5
rating by Lawrence Mahon
"Very professional. Reasonable priced"